FAQ
We answer your question
We know that starting a digital project can come with a lot of questions — and we’re here to make things clear. Below are some of the most common questions we get from clients. If you don’t see your question here, feel free to contact us — we’re happy to help!
What services do you offer?
XLNC Digital is a full-service creative and digital agency. We offer:
- Brand Identity & Strategy
- Website Design & Development (WordPress, Shopify, and more)
- E-Commerce Solutions
- SEO & Performance Marketing
- Social Media & Content Creation
- App Design & Development
- CRM & Marketing Automation Integration
We also support ongoing website management and digital strategy consulting.
What is your design process like?
Our process is collaborative and streamlined:
- Discovery: We get to know your goals, audience, and vision.
- Strategy: We define structure, user flow, and platform recommendations.
- Design: We create engaging visuals that reflect your brand.
- Development: We build responsive, high-performing digital experiences.
- Testing & Launch: We QA everything, launch with confidence, and stay available for support.
I already have a website. Can you help me upgrade it?
Absolutely. Whether it’s a design refresh, performance optimization, SEO improvements, or adding new features, we specialize in website redesigns and platform upgrades that align with your current goals.
How long does a typical project take?
Timelines vary by project scope, but typical websites take 4–8 weeks from kickoff to launch. Branding or e-commerce platforms may require more time. We’ll always provide a clear timeline upfront.
How much do your services cost?
Our pricing is flexible and based on the scope of your project. We offer tailored quotes after understanding your specific needs.
At XLNC Digital, we work closely with small businesses and fully understand the realities of tight budgets. That’s why we keep our pricing affordable without ever compromising on quality. We’re committed to delivering premium results at competitive rates—because earning your trust and outperforming expectations is what drives us.
Do you work with clients outside your country?
Yes, we work with clients worldwide. Our team is experienced in remote collaboration and we adapt to your timezone to ensure smooth communication and delivery.
Can I request revisions?
Of course. Each project includes a set number of revision rounds to make sure you’re 100% happy with the result. We also offer ongoing support and retainer plans if you need continued updates.
Do you offer ongoing support and maintenance?
Yes. We offer monthly care plans and retainer packages for website updates, website hosting, content edits, performance monitoring, security patches, SEO, and marketing needs.
Can you help me with content and copywriting?
Definitely. Our team can help craft messaging that aligns with your brand voice and goals — whether for your website, blog, emails, or social media.
Do you offer marketing services too?
Yes. In addition to design and development, we help with SEO, social media strategy, content marketing, and email campaigns to drive traffic and engagement.
Stories You Can See,
Impact You Can Feel.
